Testometric AI Interview Coach — Privacy Policy

Effective date: 24 October 2026

Website: https://testometric.live
Privacy requests and complaints: privacy@testometric.live (monitored by the KVEESYS founder)
Customer support and payment complaints: support@testometric.live
Enterprise registered under Udyam: KVEESYS (Testometric is a listed unit)
Registered business address (Udyam): Door No. 230, Kveesys Home Office, North West Street, Edamelaiyur, Block 1, Thiruvarur District, Tamil Nadu 614013, India

1. About this notice

Testometric AI Interview Coach is a practice service where you prepare for interviews using spoken or typed answers, adaptive follow-up questions, interview feedback, and guided coaching. It is not an employment-placement service. Interview feedback may be inaccurate and does not predict whether an employer will hire you.

This notice explains what personal information is used, why it is used, where it may be processed, how long it is kept, and how you may exercise your choices. It applies to testometric.live and its self-service AI Interview Coach. It does not describe a company hiring or assessment service operated separately.

Enterprise identified on the Udyam certificate: KVEESYS, with testometric listed as a unit. Udyam registration includes PAN validation. The registered enterprise address is Door No. 230, Kveesys Home Office, North West Street, Edamelaiyur, Block 1, Thiruvarur District, Tamil Nadu 614013, India.

2. Information we collect

Depending on what you choose to use, we process:

• Account data: name, email address, authentication identifiers, and account and consent records. Where supported, a sign-in provider may provide basic verified identity details.
• Interview profile: education, target role, experience level, skills, projects, internships, career history, and optional job-description information that you provide or confirm.
• Optional CV upload: the PDF or DOCX file, its upload/scan status, extracted text, and an editable profile drafted from that text.
• Practice interactions: questions shown or spoken, recorded candidate answers when voice mode is used, transcripts and corrections, timestamps, session activity, evaluations, coaching messages, and targeted retries.
• Optional communication observations: measurable speaking attributes such as approximate pace, answer duration, and filler-word counts, only when the feature is enabled and the source data is reliable.
• Payments and wallet: purchase and transaction references, wallet balances, credit debits/reversals, and records needed for billing, refunds, fraud prevention, and legal compliance. We do not intentionally store complete card or UPI credentials.
• Security and operational information: technical logs and information needed to prevent abuse and investigate service faults.
• Optional attribution analytics: consent-based attribution cookie and pseudonymous event counts, if that feature is enabled and you opt in.

We do not require a CV upload to begin creating a practice profile. Please do not submit sensitive personal information unrelated to interview preparation.

3. Optional CV uploads and profile confirmation

You may enter your background manually instead of uploading a CV.

When production CV upload is available, PDF/DOCX files are stored in a private Amazon S3 bucket in Singapore with SSE-KMS encryption. The service checks that AWS GuardDuty Malware Protection for S3 is active and requires a clean scan result before reading a file. Files without a clean result are not read by the CV parser. If these checks are unavailable, CV upload is unavailable and you can enter your profile manually.

Testometric may send extracted CV text, rather than the original uploaded PDF/DOCX file, to Anthropic for drafting an editable candidate profile. You can review and correct that profile before using it in an interview. Automatically extracted details are not treated as verified facts until you confirm them.

The service schedules deletion of the original uploaded CV 30 days after upload. You can request earlier deletion through My Data, or by emailing privacy@testometric.live. Text is extracted during processing; the uploaded document is not sent to the profile-drafting provider as a file. Your confirmed interview profile is separate from the original document and remains while your account is active, unless you delete your account.

4. Voice interviews, transcripts, and coaching

When you choose voice mode, Testometric uses your microphone to record candidate answers for speech transcription. The interviewer may deliver spoken questions with captions. If your microphone is unavailable, supported text answering is an alternative. Where the interface permits, you may correct transcribed answers before submitting them for evaluation.

• OpenAI: processes question text to synthesize interviewer speech and candidate answer audio for transcription, as applicable to the deployed voice workflow.
• Anthropic: processes relevant confirmed profile details, question context, submitted transcript text, and interview/coaching instructions to support question selection, adaptive follow-ups, evaluation, and coaching.

Requests to these providers use information needed for the relevant operation; the full uploaded CV document is not sent to them as a file. These providers may process information outside India, including outside the Singapore storage region, under their applicable service terms and data-processing arrangements. Provider-side retention, security processing, and applicable exceptions are governed by those arrangements, not solely by Testometric's deletion schedules.

The service schedules deletion of Testometric-controlled candidate-answer recordings and generated question audio within 30 days. This does not control copies or logs retained by a voice provider under its own terms. Transcripts, evaluations, confirmed profiles, and coaching messages remain while your account is active, subject to account deletion and the exceptions explained below.

Audio, transcript, or evaluation errors can occur. AI feedback is intended for practice and does not establish competence, character, employability, or hiring outcome.

5. Communication analytics

If enabled, Testometric may calculate answer duration, approximate words per minute, filler-word frequency, and other observable communication patterns from reliable speech/audio information. These are for coaching and self-improvement, not for employment decisions.

• We do not infer honesty, intelligence, personality, emotion, stress, or confidence from your voice.
• We do not penalize accents or language varieties.
• Unreliable transcription or incomplete audio can cause metrics to be withheld.
• Pause analysis is not part of the initial enabled feature set unless separately validated and approved.
• Derived communication metrics are scheduled for deletion within 90 days of creation. Account deletion removes active practice data, subject to the exceptions explained below.

These observations appear only when communication analytics is enabled and the answer passes the recording and transcription quality checks.

6. Webcam and employer sharing

AI Interview Coach practice mode does not use webcam proctoring. We do not collect webcam recordings or face-check evidence as part of the described practice-interview experience.

Your private interview recordings, transcripts, and practice evaluations are not shared with employers by default. The Coach does not apply for jobs on your behalf. Any future candidate-initiated sharing feature would require its own clear controls and updated disclosure before launch.

7. Why we use this information

We use personal information to:

1. Create and secure your account and maintain your confirmed practice profile. 2. Deliver interviews, speech recognition, AI question generation, evaluation, and coaching. 3. Maintain wallet credits, process payments, address billing/refund requests, and prevent abuse. 4. Let you review results, practice again, export information, and request deletion. 5. Operate, diagnose, secure, and improve the reliability of the service. 6. Provide optional attribution analytics only when you opt in, if that feature is deployed. 7. Meet applicable legal obligations and respond to lawful requests.

We do not sell your personal information.

8. Storage, access, and security

When production CV upload is enabled, the CV bucket is in AWS Singapore. Other infrastructure, backups, logging services, payment processors, and AI service providers may involve different processing locations. Access to personal information is restricted to authenticated users and authorized services or personnel who need it.

The CV-upload flow checks private object storage, encryption at rest, and malware-scanner availability before accepting a document. The app requires authentication for account data and uses protected transport. No online service can guarantee absolute security.

9. Retention and deletion

The following periods describe the Coach's data-handling rules. They apply to Testometric-controlled copies; provider-controlled data may follow the provider's own terms:

When you delete your account, the app removes active personal profile and practice data and revokes access, subject to information that must be retained to meet legal obligations, resolve disputes, or protect service security. Backup copies do not necessarily disappear immediately; they remain until the applicable backup lifecycle ends.

10. Your choices and requests

Subject to applicable law, you may:

• Choose manual profile entry instead of CV upload.
• Use text input when voice recording is unavailable or not desired.
• Review and correct your confirmed profile and supported transcripts.
• Request deletion of a previously uploaded CV without necessarily deleting the confirmed profile.
• Request access to or correction of personal information.
• Request an export of available profile, transcript, evaluation, and coaching records.
• Request account deletion and, where applicable, withdraw consent.
• Decline or withdraw optional attribution tracking without losing essential Coach functionality.

11. Cookies and optional analytics

On public marketing, preparation-tool and legal pages, you may separately allow Google analytics through Google Tag Manager. It is not loaded until you choose Allow analytics, and is not loaded for signed-in visitors or on authentication, CV, interview, coaching, report, wallet or payment screens. Google may receive your IP address, browser information and public-page usage and may use analytics cookies. The application does not send your account details, CV, tool answers or interview content to this tag. Advertising consent is denied by default. Google's processing is described in its Privacy Policy.

The analytics controls on public pages let you decline or withdraw permission; signed-in users can turn it off from My Data. Your preference is stored locally in your browser for seven days; declining also uses an essential first-party preference cookie so an older acceptance does not override your opt-out if browser storage writes fail. Turning it off clears accessible Google Analytics cookies and reloads the page without the tag when the preference can be saved; if both storage methods fail, tracking stops on the current page and a message asks you to check browser settings. It does not automatically erase data already received by Google. You may contact privacy@testometric.live about deletion requests. This Google analytics choice is separate from the first-party attribution option below.

Essential sign-in, session, security, and payment functionality may require cookies or equivalent session controls. When optional free-tool attribution is enabled, it uses a seven-day first-party cookie only after affirmative opt-in, with pseudonymous event retention of up to 90 days. You can decline it, and where enabled remove attribution through My Data, or contact privacy@testometric.live.

12. Age eligibility

The AI Interview Coach is intended for people aged 18 or older. Do not create an account if you are under 18. Sign-up asks you to confirm your age.

13. Your privacy rights and complaints

The My Data page lets you manage uploaded CVs, available exports, and optional attribution information. You may also request access, correction, export, or deletion by emailing privacy@testometric.live. You can delete your account from Account settings, or contact us by email for help. Deleting a CV does not automatically delete your separately confirmed profile. Account deletion removes active personal practice data, subject to the retention exceptions explained in section 9.

You may contact privacy@testometric.live, monitored by the KVEESYS founder, with requests about your data, corrections, deletion, export, consent, or concerns about processing. We will handle requests in accordance with applicable law and our published procedures.

For purchase, refund, or other non-privacy complaints, write to support@testometric.live. We respond through the applicable complaint-handling process.

14. Changes to this policy

We will publish the effective date and revised policy version when changes are made. Where required, we will provide notice or seek consent for material changes in how personal information is used.

15. Contact

Privacy questions and complaints: privacy@testometric.live (founder-monitored)
Udyam-registered enterprise: KVEESYS (Testometric is a listed unit)
Registered enterprise address: Door No. 230, Kveesys Home Office, North West Street, Edamelaiyur, Block 1, Thiruvarur District, Tamil Nadu 614013, India
General and payment complaints: support@testometric.live